Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by the brand HeSpoke Originals which is owned by Breakneck Lifestyle Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to HeSpoke Originals or Breakneck Lifestyle Private Limited. HeSpoke Originals offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person or region. We may exercise this right on a case-by-case basis.

We do not warrant that the quality of any products or services purchased by you will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or per order. If we make a change to or cancel an order, we may notify you via email and/or billing address/phone number.

You agree to provide current and accurate purchase and account information for all purchases made at our store.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor have control over.

Any use by you of these tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Some content and services may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

You agree that we may use, edit, copy, publish, distribute, and translate any comments you forward to us.

You are responsible for any comments you make and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate laws, infringe on intellectual property, or transmit malicious code.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure or error-free service.

All products and services are provided "as is" and "as available" without any warranties.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless HeSpoke Originals and all affiliates from any claim due to your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is found to be unlawful, void or unenforceable, it shall still be enforceable to the fullest extent permitted, and the remainder shall remain valid.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and policies constitute the entire agreement between you and us.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of Bengaluru, Karnataka, India.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at help@hespoke.in.

SECTION 21 - AI-GENERATED DESIGNS AND ACCEPTANCE

At HeSpoke Originals, all our designs are conceptualized and developed using advanced artificial intelligence (AI) tools. These AI-generated designs are then adapted into real-world CAD patterns by our in-house team to ensure a flattering, wearable result.

However, due to the nature of AI-generated outputs and manual conversion to production-ready formats, minor variations may occur between digital visuals (mockups/images) and the final product.

By placing an order with us, you acknowledge and accept that:

  • All HeSpoke designs originate from AI-generated concepts.

  • Our team manually adapts these into technical patterns for garment production.

  • 100% exactness between digital mockups and final garments is not guaranteed.

Your use of our services and purchase of our products constitutes your full acceptance of this process and its outcomes.